Contact Information

Thank you for visiting ANAHITA.

For questions about orders, shipping, returns, refunds, products, or general support, please contact us using the information below.

Customer Support

Email: anaitkin@gmail.com

Please include your order number when contacting us about an order.

Support Hours

Our typical support hours are:

Monday–Friday: 9:00 AM–5:00 PM
Saturday–Sunday: Closed

We do our best to respond to customer inquiries within 1–2 business days.

Order Questions

For help with an existing order, please include:

Your full name
Your order number
The email address used at checkout
A brief description of the issue
Photos, if the item arrived damaged, defective, misprinted, or incorrect

Shipping Questions

If your order has shipped, please check your tracking information first. Tracking updates may take time to appear after the carrier receives the package.

If your package appears delayed, lost, or marked as delivered but not received, contact us and we will help review the issue.

Returns and Refunds

For return or refund requests, please review our Return and Refund Policy before contacting us.

Because our products are made to order, we generally do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change-of-mind purchases.

If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 14 days of delivery.

Business Information

Store Name: ANAHITA
Email: anaitkin@gmail.com
Business Location: Berkeley, California